Privacy Policy

This privacy policy will explain how Cianna’s Smile uses the personal data we collect from you when you use our website.

What data do we collect?

Cianna’s Smile collects the following data:

  • Personal identification information (name, email address, phone number)

How do we collect your data?

You directly provide Cianna’s Smile with most of the data we collect. We collect data and process data when you:

  • Sign up to our mailing list or ask us to contact you
  • Request an appointment or quote for services
  • Use or view our website via our browser’s cookies.

How will we use your data?

Cianna’s Smile collects your data so that we can:

  • Process your requests, manage any account you have with us
  • Let you know when we update our services
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

Cianna’s Smile securely stores your data on laptops and on paper records such as copies of invoices etc securely stored in a dedicated area at our business address.

Cianna’s Smile securely stores your data on laptops and on paper records such as copies of invoices etc securely stored in a dedicated area at our business address.Cianna’s Smile will keep your personal information supplied in connection with providing a service for two years after our last contact from you. If you have signed up for updates on our services, we will keep this data until we hear from you that you wish to no longer receive these updates. Once this time period has expired, or we have received this request, we will delete your data by deleting it from the laptop and any back up and shredding any paper copies.

Marketing

Cianna’s Smile would like to send you information about products and services of ours that we think you might like .If you have agreed to receive marketing, you may always opt out at a later date.You have the right at any time to stop Cianna’s Smile from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us.

What are your data protection rights?

Cianna’s Smile would like to make you sure you are fully aware of all your data protection rights. Every user is entitled to the following:The right to access – you have the right to ask Cianna’s Smile for copies of your personal data. We may charge you a small fee for this service.The right to rectification – you have the right to request that Cianna’s Smile correct any information you believe is inaccurate. You also have the right to request Cianna’s Smile to complete information you believe is incomplete.The right to erasure – You have the right to request that Cianna’s Smile erase your personal data, under certain conditions.The right to restrict processing – You have the right to request that Cianna’s Smile restrict the processing of your personal data, under certain conditions.The right to object to processing – You have the right to object to Cianna’s Smile processing of your personal data, under certain conditions.The right to data portability – you have the right to request that Cianna’s Smile transfer the data we have collected to another organisation, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:info@ciannassmile.co.ukor write to us:

Cianna’s Smile, Wykeham road, Earley, Reading RG6 1PN